support-us@roborock.com
We'll get back to you within 1 business day.
1-855-960-4321
Helpline hours: 24/7, US only

②5GHz:
Similarities:
1. All models include essential functions such as Auto-Empty, Mop Washing, Water Refilling, Auto-Drying, and Dock Self-Cleaning.
2. They all come with several carpet cleaning settings, High-speed Sonic Mopping, and DuoRoller Riser® Brush.
3. They all have an automatic brush and mop lifting function.
Differences:
1. Only S8 MaxV Ultra and S8 Max Ultra are equipped with the FlexiArm Design™ Side Brush, Hot Water Mop Washing, Edgewise Mop Cloth, and Auto Detergent Dispenser.
2. Only S8 MaxV Ultra comes with an Intelligent Voice Assistant and remote viewing capability.
3. S8 MaxV Ultra and S8 Max Ultra feature an 100ml built-in water tank, a 4L clean water tank, and 270ml dustbin. In comparison, S8 Pro Ultra boasts a 200ml built-in water tank, a 3.5L clean water tank, and 350ml dustbin.
4. S8 MaxV Ultra and S8 Max Ultra include Roborock Smart Plan, which automatically customizes the optimal cleaning plan based on the home environment and past cleaning habits.
5. S8 MaxV Ultra and S8 Max Ultra offer additional features such as "Add Area" for targeted re-cleaning and "Skip Area" to bypass specific areas for efficiency, neither of which are available on S8 Pro Ultra.
6. There is a heating module inside dock of S8 MaxV Ultra and S8 Max Ultra to heat water in the clean sink to 60℃. With 60℃ hot water, most greasy dirt can be dissolved, while S8 Pro Ultra only uses room temperature water to wash the mops.
1. It features a VibraRise® 3.0 Mopping System, which effortlessly manages dust, dirt and dried-on stains through its 4000 times/min high-speed scrubbing. Additionally, it is equipped with a FlexiArm Design™ Side Brush and a Extra Edge Mopping System, which aids in achieving spotless corners and edges effortlessly, ensuring precise edge coverage.
2. The robot is equipped with a DuoRoller Riser® Brush and its maximum suction power is 10000 Pa. Both the main brushes and mop modules are designed to be liftable.
3. It supports a multifunctional dock that offers rapid charging, hot-water mop washing, automatic filling of the onboard water tank, quick auto-emptying of the onboard dustbin, and warm air drying of wet mops and the cleaning sink.
4. Equipped with DirTect® Technology. When S8 MaxV Ultra goes beyond simple dirt detection, it will recognize dirt and cleans adaptively, from increasing suction power for heavy dust to employing mop-only mode with increased water flow for stubborn stains.
5. Equipped with a built-in Intelligent Voice Assistant, you can easily initiate cleanups by saying “Hello Rocky” even without a WiFi connection.
6. Utilizing 3D structured light and an RGB camera, the S8 MaxV Ultra is capable of achieving a Video Call feature. Real-time video calls and two-way voice interaction enable you to 'talk' with your adorable pets in a unique manner.
7. It offers various Carpet Cleaning Setting, allowing you to customize cleaning preferences by selecting which carpets and rugs need to be cleaned, skipped or ignored.
8. The detergent is dispensed automatically, so you don't need to fill in the detergent every time and worry about the proportion. With a spacious 580ml detergent tank, fill it once to support over 3 months.
It supports obstacle recognition and viewing obstacle photos.
Obstacle recognition means the robot will be able to recognize and avoid objects with the camera. The real-time obstacle icon also will be shown in map.
Viewing obstacle photos means you can view photos of identified objects on the map page. One image will be stored onboard for every object recognized. Some object images may not be stored.
Combining advanced 3D structured light and an RGB camera, the S8 MaxV Ultra effortlessly identifies floor and room types, while skillfully navigating around obstacles such as shoes, for a truly carefree cleaning experience.
S8 MaxV Ultra has the VibraRise® 3.0 Mopping System.
Featuring double vibration modules, the upgraded mop effortlessly manages dust, dirt and dried-on stains through its 4000 times/min high-speed scrubbing. It lifts up to 20mm above the ground while cleaning carpets, allowing simultaneous vacuuming and mopping without causing unwanted dampness.
Similarities:
1. All models include essential functions such as Auto-Empty, Mop Washing, Water Refilling, Auto-Drying, and Dock Self-Cleaning.
2. They all come with several carpet cleaning settings, High-speed Sonic Mopping, and DuoRoller Riser® Brush.
3. They all have an automatic brush and mop lifting function.
Differences:
1. Only S8 MaxV Ultra and S8 Max Ultra are equipped with the FlexiArm Design™ Side Brush, Hot Water Mop Washing, Edgewise Mop Cloth, and Auto Detergent Dispenser.
2. Only S8 MaxV Ultra comes with an Intelligent Voice Assistant and remote viewing capability.
3. S8 MaxV Ultra and S8 Max Ultra feature an 100ml built-in water tank, a 4L clean water tank, and 270ml dustbin. In comparison, S8 Pro Ultra boasts a 200ml built-in water tank, a 3.5L clean water tank, and 350ml dustbin.
4. S8 MaxV Ultra and S8 Max Ultra include Roborock Smart Plan, which automatically customizes the optimal cleaning plan based on the home environment and past cleaning habits.
5. S8 MaxV Ultra and S8 Max Ultra offer additional features such as "Add Area" for targeted re-cleaning and "Skip Area" to bypass specific areas for efficiency, neither of which are available on S8 Pro Ultra.
6. There is a heating module inside dock of S8 MaxV Ultra and S8 Max Ultra to heat water in the clean sink to 60℃. With 60℃ hot water, most greasy dirt can be dissolved, while S8 Pro Ultra only uses room temperature water to wash the mops.
1. It features a VibraRise® 3.0 Mopping System, which effortlessly manages dust, dirt and dried-on stains through its 4000 times/min high-speed scrubbing. Additionally, it is equipped with a FlexiArm Design™ Side Brush and a Extra Edge Mopping System, which aids in achieving spotless corners and edges effortlessly, ensuring precise edge coverage.
2. The robot is equipped with a DuoRoller Riser® Brush and its maximum suction power is 10000 Pa. Both the main brushes and mop modules are designed to be liftable.
3. It supports a multifunctional dock that offers rapid charging, hot-water mop washing, automatic filling of the onboard water tank, quick auto-emptying of the onboard dustbin, and warm air drying of wet mops and the cleaning sink.
4. Equipped with DirTect® Technology. When S8 MaxV Ultra goes beyond simple dirt detection, it will recognize dirt and cleans adaptively, from increasing suction power for heavy dust to employing mop-only mode with increased water flow for stubborn stains.
5. Equipped with a built-in Intelligent Voice Assistant, you can easily initiate cleanups by saying “Hello Rocky” even without a WiFi connection.
6. Utilizing 3D structured light and an RGB camera, the S8 MaxV Ultra is capable of achieving a Video Call feature. Real-time video calls and two-way voice interaction enable you to 'talk' with your adorable pets in a unique manner.
7. It offers various Carpet Cleaning Setting, allowing you to customize cleaning preferences by selecting which carpets and rugs need to be cleaned, skipped or ignored.
8. The detergent is dispensed automatically, so you don't need to fill in the detergent every time and worry about the proportion. With a spacious 580ml detergent tank, fill it once to support over 3 months.
It supports obstacle recognition and viewing obstacle photos.
Obstacle recognition means the robot will be able to recognize and avoid objects with the camera. The real-time obstacle icon also will be shown in map.
Viewing obstacle photos means you can view photos of identified objects on the map page. One image will be stored onboard for every object recognized. Some object images may not be stored.
Combining advanced 3D structured light and an RGB camera, the S8 MaxV Ultra effortlessly identifies floor and room types, while skillfully navigating around obstacles such as shoes, for a truly carefree cleaning experience.
S8 MaxV Ultra has the VibraRise® 3.0 Mopping System.
Featuring double vibration modules, the upgraded mop effortlessly manages dust, dirt and dried-on stains through its 4000 times/min high-speed scrubbing. It lifts up to 20mm above the ground while cleaning carpets, allowing simultaneous vacuuming and mopping without causing unwanted dampness.
There are four cleaning modes available: Smart, Light, Balanced, and Deep.
- Smart mode automatically adjusts the water volume and duration of mop washing based on the level of dirt.
- Light mode is suitable for clean environments, offering reduced cleaning time and water consumption.
- Balanced mode is ideal for medium-sized homes, providing a balance between cleaning speed and performance.
- Deep mode is suited for occasional deep cleaning, featuring higher water consumption and longer cleaning time.
The default wash frequency is set to 15 minutes, which can be adjusted on the wash settings page of the app. If necessary, you can also initiate mop washing manually by pressing and holding the Dock button while the robot is on the dock.
Yes, the robot cleaner can operate without Wi-Fi and perform full-home cleanups, spot cleanups, and return to the dock with the push of a button. Additionally, it can perform basic voice commands. Connecting to Wi-Fi unlocks advanced features such as scheduled cleaning, selection of suction power strength, and more.
Yes, you can view the conversation log in the app. The robot will store up to 100 conversations, and you can also delete logs within the app.
1. With the Add Area feature, you can select an additional area for cleaning in the middle of a cleaning session. The robot will prioritize cleaning the newly selected area first.
2. With the Skip Area feature, you can instruct the robot to skip the current area during the cleaning process and move on to the next area.
When you command the robot with "Clean Here" using voice control, it will come to your location and clean the specified zone.
The voice assistant is enabled by default, meaning you can control the robot with your voice even if you don't connect it to the Roborock app. However, only basic commands are accessible, including Start/Stop, Docking control, and adjusting suction power and water volume, among others.
With the built-in voice assistant feature, you can use voice commands to control the robot and perform various tasks, such as starting or pausing its operation and initiating basic dock tasks.
Vacuum carpet first: The robot will vacuum carpets identified on the map when a cleaning cycle is initiated. It will then return to wash the mop pads and clean the remaining areas.
Deep carpet cleaning: The robot will vacuum carpets identified on the map twice using a cross-hatch pattern for thorough cleaning.
What distinguishes the "Cross" mode from the "Rise" mode in obstacle avoidance? There are four obstacle avoidance modes:
1. Rise: When a carpet is detected, the mop lifts and water flow stops for carpet vacuuming.
2. Avoid: The robot completely avoids carpets.
3. Ignore: Ideal for environments without carpets or where mats can be mopped.
4. Cross: Crossing mode is suitable for door mats or carpets. It crosses them without cleaning.
The dustbin filter inside the robot is an E11 filter (Efficient Particulate Arrestance filter 11 or EPA 11), rather than HEPA. It effectively removes 95% of particles with a size equal to or greater than 0.3 μm.
To prevent corrosion or damage, only use Roborock branded floor cleaner in the water tank.
The link below is for reference:
https://us.roborock.com/products/roborock-floor-cleaning-solution-for-all-robot-mops
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Usually, we suggest customers put device on dock all the time if it is used every week. After battery is fully charged, only mother board of device is charged and customers don't need worry battery is fully charged for a long time and may decrease the lifespan. Besides, the device will turn off auto without any operation after 24 hours if it is not on dock and customers have to manually hold power button to turn on it, which is not convenient if it is often used. Of course, we still suggest customers turn off device if it will not be used for several months.
Related FAQ:Does continually connecting the machine to the charger or charging stand damage the battery? What should I do when the robot cleaner cannot find its dock? How long does Roborock take to get fully charged? Why is the battery not full even after charging for a long time? |
If the above materials do not help, contact us and we'll get back to you as soon as possible.
support-us@roborock.com
We'll get back to you within 1 business day.
1-855-960-4321
Helpline hours: 24/7, US only
