1. After cleaning, the robotic arm will extend to move the obstacles that can be gripped to the side, allowing the robot to clean the areas previously covered by the obstacles for optimal cleaning performance.
  2. If small items like paper balls, crumpled tissues, or socks are detected during cleaning, the robotic arm will extend to pick up these items and place them in the designated positions. In addition, the robotic arm will put shoes into the shoe storage area after cleaning.

Contact Support

If the above materials do not help, contact us and we'll get back to you as soon as possible.

support-us@roborock.com

We'll get back to you within 1 business day.

1-855-960-4321

Helpline hours: 24/7, US only

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