support-us@roborock.com
We'll get back to you within 1 business day.
1-855-960-4321
Helpline hours: 24/7, US only

Multifunctional Dock - Combines charging, emptying, mop washing, and drying for a smarter, more convenient cleaning experience.
Anti-Tangle System - Features the DuoDivide main brush and FlexiArm Arc side brush, both certified for 0 hair tangling.
FlexiArm Edge Mopping - Automatically extends and retracts the mop for more thorough edge and corner cleaning.
Auto-Detaching Mop Cloth Mounts - Automatically detaches the mop cloth mounts for more convenient carpet cleaning and to help prevent carpets from getting wet.
25,000 Pa Powerful Suction - Easily lifts dust, hair, and debris from floors for deep, thorough cleaning.
167°F Hot-Water Mop Washing with New Soak-Wash Mode - Deep-cleans the mops to remove stubborn stains and odors, while the all-new integrated cleaning tray cleans the mops and itself at the same time.
113°F Hot-Air Drying - Efficiently dries the mops to help reduce moisture and odors for a more hygienic clean.
The DuoDivide brush is certified by SGS with a 0% hair entanglement rate. It solves the problem of decreased cleaning efficiency caused by hair entanglement on the main brush and reduces the risk of main brush damage due to hair entanglement, making the robot vacuum cleaner more durable.
The new Reversible Right Side Brush features a special design that delivers different benefits depending on its rotation direction:
Multifunctional Dock - Combines charging, emptying, mop washing, and drying for a smarter, more convenient cleaning experience.
Anti-Tangle System - Features the DuoDivide main brush and FlexiArm Arc side brush, both certified for 0 hair tangling.
FlexiArm Edge Mopping - Automatically extends and retracts the mop for more thorough edge and corner cleaning.
Auto-Detaching Mop Cloth Mounts - Automatically detaches the mop cloth mounts for more convenient carpet cleaning and to help prevent carpets from getting wet.
25,000 Pa Powerful Suction - Easily lifts dust, hair, and debris from floors for deep, thorough cleaning.
167°F Hot-Water Mop Washing with New Soak-Wash Mode - Deep-cleans the mops to remove stubborn stains and odors, while the all-new integrated cleaning tray cleans the mops and itself at the same time.
113°F Hot-Air Drying - Efficiently dries the mops to help reduce moisture and odors for a more hygienic clean.
The DuoDivide brush is certified by SGS with a 0% hair entanglement rate. It solves the problem of decreased cleaning efficiency caused by hair entanglement on the main brush and reduces the risk of main brush damage due to hair entanglement, making the robot vacuum cleaner more durable.
The new Reversible Right Side Brush features a special design that delivers different benefits depending on its rotation direction:
Multifunctional Dock - Combines charging, emptying, mop washing, and drying for a smarter, more convenient cleaning experience.
Anti-Tangle System - Features the DuoDivide main brush and FlexiArm Arc side brush, both certified for 0 hair tangling.
FlexiArm Edge Mopping - Automatically extends and retracts the mop for more thorough edge and corner cleaning.
Auto-Detaching Mop Cloth Mounts - Automatically detaches the mop cloth mounts for more convenient carpet cleaning and to help prevent carpets from getting wet.
25,000 Pa Powerful Suction - Easily lifts dust, hair, and debris from floors for deep, thorough cleaning.
167°F Hot-Water Mop Washing with New Soak-Wash Mode - Deep-cleans the mops to remove stubborn stains and odors, while the all-new integrated cleaning tray cleans the mops and itself at the same time.
113°F Hot-Air Drying - Efficiently dries the mops to help reduce moisture and odors for a more hygienic clean.
The DuoDivide brush is certified by SGS with a 0% hair entanglement rate. It solves the problem of decreased cleaning efficiency caused by hair entanglement on the main brush and reduces the risk of main brush damage due to hair entanglement, making the robot vacuum cleaner more durable.
The new Reversible Right Side Brush features a special design that delivers different benefits depending on its rotation direction:
Please refer to the image below for the key similarities and differences between the two models:
Place the dock on a hard, flat floor (wood/tile/concrete etc.), flat against a wall, and reserve a space of at least 0.82 m (2.70 ft) in height, 0.42 m (1.38 ft) in width and 1.2 m (3.94 ft) in depth. When using the robot in a raised area (such as in a duplex apartment), always use a physical security barrier to prevent accidental falls that may result in personal injury or property damage.
If the above materials do not help, contact us and we'll get back to you as soon as possible.
support-us@roborock.com
We'll get back to you within 1 business day.
1-855-960-4321
Helpline hours: 24/7, US only
