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Support for your Roborock H6
Storage with a low battery may damage the battery. When the vacuum indicates “Low Battery Charge Soon”，please charge in time.
Related FAQs:
How long does Roborock take to get fully charged?
Should I unplug the dock charger when the robot cleaner is fully-charged?
What should I do when the robot cleaner cannot find its dock?
Why does the vacuum indicate “Low Battery Charge Soon”?
Why is the battery not full even after charging for a long time?
Sucking in and expelling air 5 times indicates that the air duct is blocked. Please check the following:
1) The dust bin may be full or exceed the MAX line. Please empty the dust bin.
2) The Front Filter may be blocked. Please remove and clean it.
3) The Rear Filter may be blocked. Please remove and clean it.
4) The Baton may be blocked. Please clean it.
5) The brush pipe may be blocked. Please clean the pipe inside the brush head.
6) The suction inlet may be completely blocked when vacuuming.
The electric bed brush and floor brush has overcurrent and overheat protection. When the brush becomes entangled or the motor temperature is too high, it will stop running to prevent danger. Please remove and clean it according to instructions in the manual. Wait for the motor temperature to drop before normally use it again.
Carpet Boost recognize carpets according to their surface roughness. Carpets with short and smooth pile may not be recognized. These carpets can be thoroughly cleaned without needing Carpet Boost mode.
Related FAQs:
Why does robot cleanner refuse to clean the shag carpet?
The Roborock Handheld Cordless Vacuum Cleaner H6 will stop charging and shut down once fully charged. There is still slight power consumption after it is shut down, and power will drop a certain extent after a long time. If the battery drops too much, it will resume charging.
Related FAQs:
How long does Roborock take to get fully charged?
Should I unplug the dock charger when the robot cleaner is fully-charged?
What should I do when the robot cleaner cannot find its dock?
A: The Roborock Handheld Cordless Vacuum Cleaner H6 has a complete management system of battery charging and discharging. It will automatically stop charging when the battery is fully charged so that there is no risk of overcharging affecting the battery life. Please use it at ease.
Related FAQs:
How long does Roborock take to get fully charged?
Should I unplug the dock charger when the robot cleaner is fully-charged?
What should I do when the robot cleaner cannot find its dock?
The Roborock Handheld Cordless Vacuum Cleaner H6 has a complete battery charging and discharging management system. In the hot summer, battery temperature may be higher after use. To prolong battery life and ensure charging safety, the machine will wait for the battery to cool down before charging. As such, charging time becomes longer in summer.
Related FAQ:
How long does it take to charge the Roborock Handheld Cordless Vacuum Cleaner H6?
Does continually connecting the machine to the charger or charging stand damage the battery?
Should I unplug the dock charger when the robot cleaner is fully-charged?
It takes about 4 hours to charge from 0% to 100%. Battery temperature will be higher after continuous use in MAX mode, which will increase charging time. It is recommended that you cool down the machine for 30 minutes before charging.
Related FAQ:
Why does the Roborock Handheld Cordless Vacuum Cleaner H6 take longer to charge in summer?
Does continually connecting the machine to the charger or charging stand damage the battery?
Should I unplug the dock charger when the robot cleaner is fully-charged?
In Standard mode, run time is around 45 minutes when using the Crevice Tool, around 35 minutes when using the Motorized Mini-Brush and Floor Brush. In MAX mode, run time is around 10 minutes when using the crevice tool, around 12 minutes when using the Motorized Mini-Brush and Floor Brush. In ECO mode, run time is around 90 minutes when using the crevice tool, around 70 minutes when using the Motorized Mini-Brush and Floor Brush. Under the influence of temperature, surfaces and other factors, the above data may differ slightly.
In standby mode, the screen will turn off automatically after 30 seconds without operation. 30 more seconds without operation after the screen turns off, the machine will automatically turn off.
Press and hold the Mode Button for 10 seconds to enter the language selection interface. A cursor shape as “*” is displayed before the currently selected language. Short press the Mode Button to switch the cursor. If the cursor is before an un-selected language, press the Trigger to select the language. If the cursor is before a selected language, press the Trigger to exit. You can directly exit the language selection interface by pressing the Sustain Button, then the machine will also shut down after 30 seconds without operation.
It may be running in continuous mode. Press the Sustain Button to exit the mode and then stop it. There may also be foreign objects stuck in the Trigger. Press and hold the Sustain Button for 2 seconds to stop the machine.
The Sustain Button is located on the handle on the left of the screen. It is round and of small diameter.
"MAX" on the dust bin indicates the maximum dust holding volume. When the dust reaches or exceeds the MAX line, please promptly empty the dust bin to avoid overloading of dust affecting vacuum performance.
These are the molding lines of the dust bin and are not cracks. They are normal and will not affect the performance and sealing capacity of the machine.
The product may have slight scratches caused by transportation, but we guarantee that every machine we deliver to our customers is brand new and unused.
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If the above materials do not help, contact us and we'll get back to you as soon as possible.
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