Support for your Roborock C10

The climbing ability of all the products, except S4 is 2cm (0.79inch), including S6 MaxV, S6 Pure, S6, S6 Max, S5, E4, E2/E3, C1, while the S4 is 1.5 cm (0.59inch). 

Related FAQ:

Can the robot avoid stairs and ledges?

Roborock Home is a skill that will allow users to bind their Mi ID to the Alexa. After account linked, users will be able to control the Roborock devices via Alexa.

How do I use Alexa to control Roborock?

Note: Make sure your robot is added and online on Mi Home app first.

1. Go to “Skills & Games” then search for “Roborock Home” or “Mi Home”(both are OK).

2. Link your Mi Home app to Alexa to discover devices in your Mi Home account that Alexa can control.

3. If Alexa does not show “discover devices” option, go to setting to discover manually.

4. Go to devices list and check if the robot appears and now you can use your Alexa smart speakers to start and stop cleaning.

Note: At present, Alexa smart speaker could only start and stop robot by skill Roborock Home or Mi Home.

Related FAQs:

How do I connect robot vacuum to alexa via skill Roborock Plus?

How do I connect robot vacuum to Google Home?

How to connect Roborock to Mi Home on an Android device?

How do I connect my robot cleaner to Roborock app on an iOS device?

How do I connect my robot cleaner to Roborock app on an Android device?

Why cannot my robot cleaner work under China region of Mi Home app?

Standard dock can operate between 100 V-240 V AC (Volts Alternating Current).

Auto-Empty Dock (or any dock with emptying function) works as follows:

US version: 100V-120V
EU version: 220V-240V
AU version: 220V-240V
JP version: 100V-127V
KR version: 220V-240V
TW version: 100V-127V
RU version: 220V-240V
UK version: 220V-240V

Check your regional voltage before use.

1. Download and install Mi Home from Google Play.

2. Register for a Mi Home account using your phone number (Skip this step if you already have a Mi account).

3. Add Roborock device.
  Notes:

  a. Make sure your phone is already connected to Wi-Fi;

  b. Open the top of your cleaner to see the Wi-Fi indicator light during the connection process.

  3.1 Sign in to your Mi Home account.

  3.2 Tap Add device.

  3.3 Go to your phone’s settings and give Mi Home access to your home location.

3.3.1 Detect nearby devices and add your Roborock.

    3.3.2 Devices can also be added manually.

    3.3.2.1 Select your device’s model from the “Home appliance” category.

    3.3.2.2 Tick “Operation confirmed”.

3.4 Select your home Wi-Fi and input your Wi-Fi password.

  3.5 Wait until your device connects to the Wi-Fi. The Wi-Fi indicator on the top of your vacuum will go from flashing to solid if it has connected successfully.

  3.6 Give it a name and you are ready to control your device from the app.

Related FAQ: 

How to connect Roborock to Mi Home on an iOS device?

How do I connect my robot cleaner to Roborock app on an iOS device?

How do I connect my robot cleaner to Roborock app on an Android device?

How do I connect robot vacuum to Amazon Alexa via Roborock Home or Mi Home?

How do I connect robot vacuum to alexa via skill Roborock Plus?

How do I connect robot vacuum to Google Home?