support-us@roborock.com
We'll get back to you within 1 business day.
1-855-960-4321
Helpline hours: 24/7, US only

Powered by a high-performance 4,000 mAh battery, F25 ACE Pro delivers extended runtime for whole-home coverage:
F25 ACE Pro dock offers an efficient self-cleaning and drying system, designed for both convenience and economy:
Yes, it's built for convenience:
F25 ACE Pro features a 1,000 ml clean tank, a 720 ml dirty tank, and a built-in 100 ml cleaning solution dispenser. This large-capacity design minimizes mid-clean refills and, paired with long battery life, effortlessly cleans large areas.
F25 ACE Pro has an independent auto cleaning solution dispenser with a smart "Dual-Use" design for versatile cleaning.
For optimal results and machine longevity, we recommend using only Roborock Foam Cleaning Solution.
All three models share core F25 series strengths—suction power ≥ 20,000 Pa, 12.5 cm lay-flat deep cleaning, high-temp self-cleaning and drying temperature ≥ 90°C, tangle-free design, app-guided directional cleaning—but differ in core tech and performance focus to suit diverse home needs.
This highlights the core tech difference between the two models, each suited for different stain types:
If the above materials do not help, contact us and we'll get back to you as soon as possible.
support-us@roborock.com
We'll get back to you within 1 business day.
1-855-960-4321
Helpline hours: 24/7, US only
