Support for your Roborock Qrevo Edge 3 Pro

The robot charges when the charging contacts on the robot and dock are properly aligned and connected. If the connection is poor, charging will not start.

Dock Indicator Light when robot is docked:

· OFF = Charging contacts are properly connected, and charging is working.

· ON = Charging contacts are not properly connected.

If the Indicator Light Stays ON:

1. Reposition the robot on the dock

Slightly adjust the robot until the indicator light turns OFF. This confirms proper contact alignment.

2. Clean the charging contacts

Check both the robot and dock charging contacts for dust, stains, or oxidation. Wipe them using a dry cloth or cloth lightly moistened with alcohol, or gently rub with an eraser.

3. Check the power connection

Ensure the dock power cable is firmly inserted into the dock and the wall outlet. Try a different outlet if needed.

After completing the steps, place the robot back on the dock and confirm the indicator light turns OFF.

Please try the following steps first:

Reset the system

Open the top cover of the robot and press the Reset button.

Note: A system reset will restore all current settings to factory defaults, including Wi-Fi and scheduled cleanups.

The position of the Reset button may vary slightly by model. Please refer to your user manual or the diagram shown in the app to locate it. You may also refer to this video for guidance: https://youtube.com/shorts/9F8as9-PbD0

If you continue to experience this error, contact Roborock Customer Support.

Each of these three mainstream systems has distinct strengths. The appropriate choice depends on your primary cleaning needs.

1. Roller mop (such as Qrevo Curv 2 Flow):
2. Strengths: Strongest performance on wet and sticky stains; stable and consistent downward pressure; continuous fresh-water flow that reduces water marks.
3. Note: Leaves a gap (about 10 mm) at edges; the roller mop requires regular cleaning and maintenance.
4. Dual-rotating mop:
5. Strengths: Excellent edge cleaning (reaching 0 mm); even coverage; and relatively simple maintenance.
6. Note: When cleaning sticky and wet stains, it may be slightly less effective than a roller mop.
7. Vibrating mop:
8. Strengths: Precise cleaning paths; effective removal of dry stains; minimal water streaks.
9. Note: Balanced performance overall, with moderate effectiveness on edge cleaning and wet stain removal.

For households that prioritize ultimate mopping performance, especially those frequently dealing with kitchen grease and sticky spills, the Qrevo Curv 2 Flow's roller mop system is the better choice.

Complete the setup steps in the following order, and the robot will be ready for use:

1. Position the dock: Place the dock against a wall on a hard, flat surface (such as hardwood, tile, or concrete). Leave a clearance of at least 1.2 m (3.94 ft) in front, 0.42 m (1.38 ft) on both sides, and 0.82 m (2.70 ft) above the dock to allow smooth docking and lid access for maintenance. Do not place the dock on soft surfaces such as carpets, expose it to direct sunlight, or block its location beacon.
2. Connect power and add water: Plug the dock into a power outlet, fill the clean water tank with cold tap water, and insert the cleaning solution cartridge. The dock will automatically dispense the solution at the appropriate ratio.
3. Connect to the app: Open the Roborock app and follow the on-screen instructions to add your device.
4. Create a map: Make sure the main brushes, side brush, mop cloths, and dust bag are properly installed, then start the robot from the dock to complete a full cleaning run. During initial mapping, avoid picking up the robot or pausing it frequently. Once it finishes scanning your home, the app will automatically partition your rooms so you can clean by room in future sessions.

Note: A Quick Start Guide is included in the box; please refer to the user manual for detailed instructions.

The main features include:

1. 36,000 Pa maximum suction power + DuoDivide™ main brush: The main brush features an anti-tangle, liftable, floating design with detachable ends. It is suitable for both carpets and hard floors and effectively picks up dust and hair.
2. Dual spinning mop system: Spins at approximately 200 RPM with 8–14 N of downward pressure, and supports automatic mop extension for edge cleaning as well as automatic attachment and detachment of the mop cloth mounts at the dock.
3. Low-clearance access and threshold crossing: Body height of approximately 7.98 cm (3.14 in); double-layer threshold crossing up to approximately 8.8 cm (3.46 in).
4. Fully automated dock maintenance: Supports high-temperature mop washing at up to 100°C (212°F), 55°C (131°F) warm-air drying, dock self-cleaning, and automatic cleaning solution dispensing, and is equipped with a 2.7 L dust bag.
5. Smart experience: Equipped with RetractSense™ retractable LiDAR navigation and Reactive AI obstacle recognition, and supports the built-in voice assistant, third-party voice assistants, Matter, video calls, multi-level mapping, and room/zone cleaning.

With a maximum suction power of 36,000 Pa and the DuoDivide™ anti-tangle main brush, the robot can clean everyday dust, hair, and debris. When a carpet is detected, the robot adjusts its cleaning strategy based on the cleaning settings, and the suction level can be adjusted in the Roborock app.

It uses dual spinning mops rotating at approximately 200 RPM with 8–14 N of downward pressure to clean floors through rotational friction. The mop cloths support extendable edge cleaning to help cover areas along walls and corners. When returning to the dock, the robot washes the mop cloths using high-temperature water up to 100°C (212°F) and dries them using 55°C (131°F) warm air. For heavily soiled floors, you can increase the mopping intensity and select a deeper mop washing mode in the app.

With a body height of approximately 7.98 cm (3.14 in), the robot can reach low-clearance areas such as under beds and sofas. It supports crossing double-layer thresholds of up to approximately 8.8 cm (3.46 in). For edge cleaning, the extendable mop and the side brush work together to help clean along walls and corners.

The dock supports mop washing, drying, auto-emptying, dock self-cleaning, and automatic cleaning solution dispensing:

1. Mop washing: Washes the mop cloths with high-temperature water up to 100°C (212°F) and offers water-saving, daily, and deep mop washing modes.
2. Drying: Uses 55°C (131°F) warm air to dry the mop cloths, which helps reduce prolonged moisture.
3. Auto-emptying and self-cleaning: Automatically empties the robot's dustbin after cleaning and self-cleans the dock's cleaning tray.

Capacities: Clean water tank: 4 L; Dirty water tank: 3 L; Cleaning solution cartridge: approx. 480 mL; Dust bag: 2.7 L

Equipped with a built-in 6,400 mAh battery, a full charge takes approximately 4 hours. In Vacuum Only mode at the lowest suction power, it delivers a single-run runtime of approximately 256 minutes and covers an actual cleaning area of approximately 286 m² (3,078 sq ft). Actual runtime and coverage will vary depending on the floor type, the suction and mopping settings, and furniture density. If a cleaning session is not finished before the battery runs low, the robot will automatically return to the dock to recharge and then resume cleaning.

The robot uses RetractSense™ retractable LiDAR navigation combined with Reactive AI obstacle recognition to identify common household obstacles such as furniture, cables, and pet supplies. Software features include built-in voice control, third-party voice assistants, Matter support, video calls, multi-level mapping, and room/zone cleaning. Overlapping paths during cleaning are normal, as the robot plans its route based on the room layout to ensure coverage of the cleaning area.

Noise is approximately 64 dB(A) in standard Vac & Mop mode and approximately 56 dB(A) in standard Mop Only mode. Actual noise levels may vary depending on the suction level, Carpet Boost, auto-emptying, and other operating states. If you are sensitive to noise, you can select a lower suction level in the app, or use Do Not Disturb mode and schedule cleaning for a suitable time.

The main specifications are as follows:

1. Dimensions: Robot: 350 × 352 × 79.8 mm (13.78 × 13.86 × 3.14 in); Dock: 402 × 494 × 450 mm (15.83 × 19.45 × 17.72 in)
2. Net weight: Robot: approx. 4.96 kg (10.93 lbs); Dock: approx. 6.62 kg (14.59 lbs)
3. Suction and main brush: Maximum suction power: 36,000 Pa; Main brush: DuoDivide™ (anti-tangle / liftable / floating / detachable)
4. Side brush: FlexiArm Arc side brush (anti-tangle, supports corner cleaning)
5. Mopping: Dual spinning mops, approx. 200 RPM, 8–14 N downward pressure, automatic attachment/detachment of the mop cloth mounts and mop extension
6. Clearance: Robot height: approx. 7.98 cm (3.14 in); Low-clearance passability: approx. 7.95 cm (3.13 in); Maximum threshold crossing: approx. 8.8 cm (3.46 in)
7. Dock: High-temperature mop washing at up to 100°C (212°F); 55°C (131°F) warm-air drying; Dust bag: 2.7 L; Clean water tank: 4 L; Dirty water tank: 3 L; Cleaning solution cartridge: approx. 480 mL
8. Battery: 6,400 mAh; Charging time: less than 4 hours
9. Noise: Standard Vac & Mop mode: approx. 64 dB(A); Standard Mop Only mode: approx. 56 dB(A)

The robot is designed for quick and easy setup. For first-time use, simply choose an appropriate location for the dock and follow the app instructions to complete the initial setup.

Dock placement tips: To ensure the robot can return to charge and work properly, place the dock against a wall on a hard, level floor (such as wood, tile, or concrete), and maintain at least 0.82 m (2.70 ft) of clearance above, 0.42 m (1.38 ft) on both sides, and 1.2 m (3.94 ft) in front.

For step-by-step guidance, please refer to the instructional videos below. If you have any questions after watching, feel free to contact our support team for further assistance.

How to use:

1. Getting Started: https://youtu.be/mKciClU8asg
2. Using Your Robot: https://youtu.be/7vUWJO7Dwds
3. Using Your Dock: https://youtu.be/BPv-FUoEMwA
4. Customizing Carpet Cleaning: https://youtu.be/dNRB2qeAIyU

Maintenance:

1. Maintaining Your Robot: https://youtu.be/smF8xTLvtus
2. Maintaining Your Dock: https://youtu.be/X8PnTOlAkLs

For more detailed operating instructions and routine maintenance information, please refer to the printed user manual and Quick Start Guide card included in the box. If you are unable to locate the manual or diagram card, or if you require additional assistance, please contact us at any time.