Support for your Roborock Qrevo Curv 2 Flow

The robot charges when the charging contacts on the robot and dock are properly aligned and connected. If the connection is poor, charging will not start.

Dock Indicator Light when robot is docked:

· OFF = Charging contacts are properly connected, and charging is working.

· ON = Charging contacts are not properly connected.

If the Indicator Light Stays ON:

1. Reposition the robot on the dock

Slightly adjust the robot until the indicator light turns OFF. This confirms proper contact alignment.

2. Clean the charging contacts

Check both the robot and dock charging contacts for dust, stains, or oxidation. Wipe them using a dry cloth or cloth lightly moistened with alcohol, or gently rub with an eraser.

3. Check the power connection

Ensure the dock power cable is firmly inserted into the dock and the wall outlet. Try a different outlet if needed.

After completing the steps, place the robot back on the dock and confirm the indicator light turns OFF.

Please try the following steps first:

Reset the system

Open the top cover of the robot and press the Reset button.

Note: A system reset will restore all current settings to factory defaults, including Wi-Fi and scheduled cleanups.

The position of the Reset button may vary slightly by model. Please refer to your user manual or the diagram shown in the app to locate it. You may also refer to this video for guidance: https://youtube.com/shorts/9F8as9-PbD0

If you continue to experience this error, contact Roborock Customer Support.

Each of these three mainstream systems has distinct strengths. The appropriate choice depends on your primary cleaning needs.

1. Roller mop (such as Qrevo Curv 2 Flow):
2. Strengths: Strongest performance on wet and sticky stains; stable and consistent downward pressure; continuous fresh-water flow that reduces water marks.
3. Note: Leaves a gap (about 10 mm) at edges; the roller mop requires regular cleaning and maintenance.
4. Dual-rotating mop:
5. Strengths: Excellent edge cleaning (reaching 0 mm); even coverage; and relatively simple maintenance.
6. Note: When cleaning sticky and wet stains, it may be slightly less effective than a roller mop.
7. Vibrating mop:
8. Strengths: Precise cleaning paths; effective removal of dry stains; minimal water streaks.
9. Note: Balanced performance overall, with moderate effectiveness on edge cleaning and wet stain removal.

For households that prioritize ultimate mopping performance, especially those frequently dealing with kitchen grease and sticky spills, the Qrevo Curv 2 Flow's roller mop system is the better choice.

No. It cannot. This robot is mainly designed for everyday floor cleaning. Its on-board dirty water tank has a limited capacity (about 100 ml), and the main unit is not designed to absorb large amounts of liquid. Therefore, it is not suitable for cleaning up standing water in a bathroom or liquid spills exceeding 50 ml. In such cases, we recommend wiping up such spills manually first.

1. In Vac & Mop mode, the noise level (62–65 dB) is similar to the hum of a refrigerator or the sound of normal conversation. You will notice the robot working, but you won't find it noisy.
2. During automatic mop washing and drying, noise levels are approximately 56–57 dB. During auto-emptying, noise temporarily increases to 70 dB, similar to that of a high-power vacuum cleaner, but lasts less than a minute.
3. The unit is powered by a 5,200 mAh high-capacity battery. It takes about 3 hours to charge from 15% to full capacity.

1. Automatic washing and drying: The docking station automatically cleans the roller mop and performs low-noise hot air drying at 56 dB.
2. Easy maintenance: The roller mop, dirty water channel, and on-board dirty water tank are all detachable. You can easily remove them for cleaning or replacement, making maintenance effortless.

The two models differ in their technical approach and primary focus:

1. Qrevo Curv 2 Flow: Features a "Roller Mop with Real-time Fresh-water Mopping" system. With 15 N of downward pressure, it delivers outstanding performance on handling wet and sticky stains. This makes it ideal for households that prioritize superior mopping performance, especially for heavy stains in kitchens and dining areas.
2. Qrevo Curv 2 Pro: Uses dual rotating mops with continuous 60°C hot-water washing. It supports automatic mop lifting up to 20 mm and 100°C docking-station self-cleaning. This model is designed for users who require hot-water cleaning and greater mop-lifting clearance.

The robot features a powerful 20,000 Pa suction paired with the DuoDivide™ Main Brush. This combination deeply cleans crevices and effectively prevents hair tangles. It easily handles everything from fine debris and pet hair on hard floors to dust embedded deep in carpets.

No. When a carpet is detected, the roller mop automatically lifts by up to 15 mm. Simultaneously, a water-blocking roller mop cover extends underneath to create a physical barrier. This ensures a vacuum-only clean, effectively protecting your carpets from moisture.

Its core technology is the "Roller Mop + Real-time Fresh Water Mopping" system.

1. Powerful Scrubbing: The high-speed rotating roller mop applies up to 15 N of downward pressure. Combined with continuous water output, it provides thorough scrubbing without leaving residue and is particularly effective at removing wet and sticky spills, such as soy sauce or fruit juice.
2. Continuous Fresh-Water Circulation: Fresh water is released from inside the roller to wash away dirt, which is immediately collected by the dirty water channel and suction inlet. This ensures that the roller mop contacts the floor with clean water with every rotation, preventing muddy streaks and secondary contamination.
3. Edge Cleaning: Thanks to its adaptive design, the robot can clean to within approximately 10 mm of wall edges, effectively covering most perimeter areas.

The robot is quick and easy to set up. In most cases, you can begin cleaning simply by choosing a suitable location for the docking station.

Docking station placement tips: To ensure reliable docking, charging, and overall performance, place the docking station against a wall on a hard, level surface such as wood flooring, tile, or concrete. Make sure there is sufficient clearance around the station: at least 1.2 meters in front, 0.4 meters on each side, and 0.9 meters of vertical clearance above.

To help you complete the initial setup smoothly, we have prepared detailed video tutorials. If you have any questions after watching them, please feel free to contact us for further assistance.

Quick Start Guide:

1. Quick Setup Video:https://drive.google.com/file/d/1Pc0HNXTAiD6OH7Na4pQ-WY8-3QJaXGvt/view?usp=sharing
2. App Connection Tutorial:https://drive.google.com/file/d/1-TYMSHtbBCBAzGcGymt5MJeTy6cT6XQ0/view?usp=drive_link

Maintenance and Care Guide:

1. Docking Station Maintenance Guide:https://drive.google.com/file/d/19qxGPeH8nXDsArpXfqC3oJBApdIDCUET/view?usp=sharing
2. Robot Maintenance Guide:https://drive.google.com/file/d/18XtiolRRMXdcHsHNZm54tvx70pGd22f9/view?usp=sharing

For more detailed operating instructions or routine maintenance information, please refer to the printed user manual and quick reference card included in the box.

If you cannot locate them or need additional help, feel free to contact us.