Support for your Roborock Qrevo C Pro

The robot charges when the charging contacts on the robot and dock are properly aligned and connected. If the connection is poor, charging will not start.

Dock Indicator Light when robot is docked:

· OFF = Charging contacts are properly connected, and charging is working.

· ON = Charging contacts are not properly connected.

If the Indicator Light Stays ON:

1. Reposition the robot on the dock

Slightly adjust the robot until the indicator light turns OFF. This confirms proper contact alignment.

2. Clean the charging contacts

Check both the robot and dock charging contacts for dust, stains, or oxidation. Wipe them using a dry cloth or cloth lightly moistened with alcohol, or gently rub with an eraser.

3. Check the power connection

Ensure the dock power cable is firmly inserted into the dock and the wall outlet. Try a different outlet if needed.

After completing the steps, place the robot back on the dock and confirm the indicator light turns OFF.

Please try the following steps first:

Reset the system

Open the top cover of the robot and press the Reset button.

Note: A system reset will restore all current settings to factory defaults, including Wi-Fi and scheduled cleanups.

The position of the Reset button may vary slightly by model. Please refer to your user manual or the diagram shown in the app to locate it. You may also refer to this video for guidance: https://youtube.com/shorts/9F8as9-PbD0

If you continue to experience this error, contact Roborock Customer Support.

Each of these three mainstream systems has distinct strengths. The appropriate choice depends on your primary cleaning needs.

1. Roller mop (such as Qrevo Curv 2 Flow):
2. Strengths: Strongest performance on wet and sticky stains; stable and consistent downward pressure; continuous fresh-water flow that reduces water marks.
3. Note: Leaves a gap (about 10 mm) at edges; the roller mop requires regular cleaning and maintenance.
4. Dual-rotating mop:
5. Strengths: Excellent edge cleaning (reaching 0 mm); even coverage; and relatively simple maintenance.
6. Note: When cleaning sticky and wet stains, it may be slightly less effective than a roller mop.
7. Vibrating mop:
8. Strengths: Precise cleaning paths; effective removal of dry stains; minimal water streaks.
9. Note: Balanced performance overall, with moderate effectiveness on edge cleaning and wet stain removal.

For households that prioritize ultimate mopping performance, especially those frequently dealing with kitchen grease and sticky spills, the Qrevo Curv 2 Flow's roller mop system is the better choice.